D.C.’s 911 center is getting more calls, but it’s not always getting them right

Washington Post, February 3, 2016

https://www.washingtonpost.com/local/public-safety/dcs-911-center-is-getting-more-calls-but-its-not-always-getting-them-right/2016/02/03/2410b5d0-c51b-11e5-9693-933a4d31bcc8_story.html

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